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Last month, I read Drive by Daniel H. Pink on a friend’s recommendation — and I haven’t stopped thinking about it since. It’s one of those books that doesn’t just give you theory; it makes you rethink how you lead, work, and even parent. At its core, Drive explores...
Struggling to streamline workflows or fix broken processes? Understanding the difference between systems thinking and business process optimisation (BPO) might be the missing piece. Hi, I’m Samantha — a systems thinker, workflow optimiser, and code-for-fun creator. ...
📝 Blog Post 3 Part 3 of the Real IT Superpower -------------------------------------------------------------- As IT professionals, we’re often caught between what the business wants right now and what we know is right for the system long term. And while we may know...
📝 Blog Post 2 Part 2 of the Real IT Superpower The Request That Sounded Simple “We just need a way to upload this Excel report into the system with a live refresh.” Sounds easy, right?This request came from a regional sales team during target-setting season. Their...
📝 Blog Post 1 Part 1 of the Real IT Superpower Series The Trap of Always Saying Yes When I first started out as a business analyst, I thought my job was to help — to say yes.If someone needed a change to a screen, a small feature, or a quick fix, I’d agree. I wanted...